Regulation of Consumer Subscriptions Remains FTC Focus
Regulatory enforcement of consumer subscriptions remains a focus of the current FTC, based on the action just taken against the California tech company Uber regarding the company’s consumer subscription and related business practices. The FTC filed a complaint against Uber Technologies, Inc. and Uber USA, LLC in the Northern District of California on April 21, […]
Digital Health Lawyer Kristie Prinz Explains Why You Should Audit Key Customer Contracts in a Sluggish Economy
Digital Health Lawyer Kristie Prinz explains why you should audit key customer contracts in a sluggish economy in this 8.16.24 recording.
Will Your Digital Health Company’s Contract Survive Customer Cost-Cutting?
It has become increasingly clear over the past few months that businesses are in a cost-cutting mode, as the economy has become more and more sluggish. While your digital health company is likely focusing on its own cost-cutting strategy, have you stopped to consider whether your most significant customers might be doing […]
Lessons Learned from Today’s Worldwide Tech Breakdown over a Software Update
Kristie Prinz addresses the lessons to be learned from today’s worldwide technology breakdown over a software update in this video recorded on 7.19.24.
FTC Enforcement Action to Regulate Subscription Contracting Practices
The FTC has just signaled to all consumer-facing companies relying on a subscription model that their subscription contracting practices are under scrutiny, so digital health companies need to know and understand the FTC’s claims and concerns about some subscription contracts. In particular, the FTC has filed suit against Adobe over its Annual Paid Monthly subscription […]
Is your Digital Health Software Company Signing Customers to Contracts Based on the Appropriate Contract Model?
Is your digital health software company signing customers to contracts that are based on the appropriate technology contracting model? In digital health contracts (as in software contracts generally), perhaps the single most common issue that gets confused is the difference between a software license and a software-as-a-service agreement. But the concepts are very different. In […]
How to Recognize a Poorly Written Digital Health Contract
In my experience, the first sign of a poorly drafted digital health contract is that contract completely confuses the software licensing and SaaS technology models, so that it’s extremely unclear as to what kind of product that the software provider is actually selling. If the product is a software license, the contract should contain a […]
Is Your Digital Health Agreement Silent on Implementation?
If your digital health company is like most companies these days, you likely set up a software interface and train your customers on how to use the product at the very beginning of the relationship. You probably even charge some sort of fee for these initial services that you provide. And the set-up process may […]
Drafting Problems with Fee Terms in Digital Health Contracts
When a client sends me a digital health software agreement to review or update, I always make a priority of reviewing any terms in the contract involving fees and then carefully reviewing the website and any marketing materials or fee schedules to confirm that the fee terms in the contract clearly match the fees listed […]